Aim: Being a successful manager also means that at times you will have to deal with difficult issues in the correct manner and following the right procedure. This session covers the basic ACAS code of practice discipline recommendations. Through discussion we review different scenarios and agree the best way to handle them effectively. We learn how to handle formal and informal discipline & grievance interviews.
We also review poor performance and poor conduct issues, persistent absenteeism and long term illness.
Objectives:
By the end of this course delegates will be able to:
Understand disciple & grievance best business practice
Interview on disciple & grievance issues correctly
Manage performance after discipline & grievance issues
Reduce absenteeism within the workplace